Terms & Conditions
Welcome to Theme. These Terms and Conditions govern your use of our website and the services we provide. By accessing our website or engaging us for any project, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
Services
Theme provides Instagram marketing and campaign services, including but not limited to campaign strategy, content creation, influencer partnerships, brand promotions, social media management, and related marketing services. The specific scope, deliverables, timeline, and fees for each campaign will be outlined in a separate agreement before work begins.
Project Agreements
All projects with Theme begin with a clear agreement outlining the campaign goals, deliverables, timeline, payment terms, and any other important details. Any changes to the agreed scope may require adjustments to the timeline, deliverables, or fees, which will be communicated and approved before moving forward.
Payments
Unless otherwise stated in the campaign agreement, payment is required before campaign work begins. Payment schedules, deposits, and remaining balances will be outlined in the agreement. Invoices are due within 14 days unless otherwise agreed. Late payments may result in delays or suspension of campaign services until payment is completed.
Intellectual Property
Upon full payment, clients receive the agreed usage rights for campaign deliverables outlined in the agreement. Until payment is completed, all created content and materials remain the property of Theme. Theme may showcase completed campaigns, results, or content in its portfolio, website, and social channels unless otherwise agreed in writing.
Any third-party content, platforms, creators, or assets used during a campaign may be subject to their own terms and licensing requirements.
Client Responsibilities
Clients are responsible for providing accurate brand information, assets, approvals, and feedback needed to complete campaigns successfully. Delays in providing required materials or approvals may impact timelines and campaign delivery.
Clients are also responsible for ensuring any materials provided to Theme do not violate the rights of any third party.
Revisions and Approvals
Campaign deliverables include revisions and adjustments as outlined in the campaign agreement. Additional requests outside the agreed scope may require additional fees. Once content or campaign materials are approved, further changes may be treated as additional work.
Termination
Either party may terminate a campaign by providing written notice. If a client terminates a project, payment remains due for completed work and any committed costs up to the termination date. Any refunds will be handled according to the terms agreed upon.
Limitation of Liability
Theme works to create campaigns that increase brand awareness, engagement, and reach. However, we cannot guarantee specific outcomes such as sales, revenue, followers, or conversions, as results depend on multiple external factors.
Confidentiality
Both parties agree to keep confidential any private information shared during the course of working together. This includes business information, campaign plans, brand strategies, unreleased content, and other sensitive materials. This obligation continues after the completion of any campaign.
Contact Us
If you have any questions about these Terms and Conditions, please reach out to us at hello@theme.ad.